Most popular questions answered.
Have a question for us? There’s a good chance you’ll find the answer here.
General questions
Got general questions about our dating profile services?
Yes, really! In fact, we’re the best-rated dating profile writing service on the internet.
We’ve been around since 2012, appeared on every major media platform and written thousands of online dating profiles that have attracted more attention, higher quality attention, that has led to lasting relationships.
We are the #datingpros who make you swipe right.
Everything in your dating profile is either something you wrote in your questionnaire or said on the phone. We simply create a standout dating profile using the information you have given us.
Just like going to a professional photographer to get your photo taken, we don’t create your voice, we capture it!
Nope! Everything is done through the wonder of the internet! No awkward, lengthy phone conversations and the process can be done at a time convenient for you – evenings and weekends? No problem.
Yes, we work with clients from all over the world!
Our office is based in sunny Birmingham, but we have writers working remotely all over the UK.
Profiles are only written in English, though, so if you require a profile in another language, get in touch and we’ll be happy to discuss your individual needs.
Never ever. Each and every profile we produce is created from the ground up and will be unique for you.
All profiles are handled in-house by our writing team, unlike other services that will outsource your profile (and personal information) to cheap freelancer sites.
We guarantee that after working with our experts, your profiles will be far more detailed, interesting, funny and entertaining than they were previously.
We do not, however, guarantee things beyond our control (human emotions are a hard thing to master), such as a given number of messages, dates or marriage within a year.
If you fall in love: Congratulations, you win! If you change your mind, just email us within 2 working days of placing your order and we’ll refund your payment and cancel your order.
Dating apps & services
Got questions about the types of dating apps, services and websites we work with?
Short answer is: all of them.
We have extensive experience with working with both the mainstream services like Match, POF, OkCupid, Hinge, Tinder and Bumble, and also the lesser-known services like Badoo, Dating Direct and My Single Friend.
We also have experience with specific religious dating services, and even Facebook.
If you’re using a really niche service, or you’re unsure, then get in touch and we’ll be happy to discuss your individual needs.
Yes, of course! We can let you know which dating sites or apps we think are best for you and your search.
Just get in touch, and we can discuss this with you.
Choosing your plan & getting started
Got questions about getting started with our services?
Choose the package that works best for you. We’ll then email you a link to the profile questionnaire so that we can learn all about you and you can upload your photos.
Your dating profile writer will contact you within one working day of completing the questionnaire; they’ll confirm that we have everything we need and then let you know when your new dating profile will be ready.
Sure, you can upgrade your package at any stage and just pay the difference.
Once we have your completed questionnaire, your new profile will be ready in just 5 working days.
Just enough time to finish the latest Netflix binge.
Profile writing service
Got questions about our dating profile writing service?
We learn all about you (and your ideal date) via a short online profile questionnaire. The questionnaire is secure, confidential and takes around 15 minutes to complete.
Use whatever format you are comfortable with, whether that’s bullet points, lists or you can upload your autobiography; we are used to working with lots of information, and we are also used to working with tidbits of information.
If we need more information, we’ll reach out and ask you.
Never ever. Each and every profile we produce is created from the ground up and will be unique for you.
All profiles are handled in-house by our writing team, unlike other services that will outsource your profile (and personal information) to sites like Fiverr.
Yes, we offer unlimited future rewrites – FOR FREE *SHOCKED FACE*
New job? New pet? When life changes, your dating profile can too with our update service.
It can vary from client to client, but typically, a profile bio for sites like Match, POF and OkCupid will be around 200 words (about you and your ideal match).
The profile text for dating apps will be under 300 characters so that it can be used on apps like Bumble, Tinder and Happn.
Most of our packages handle the two most important questions (About You, About Your Ideal Match) which make up the bulk of your profile on most dating sites. We do not answer “Last Read” or “Favourite Hot Spots” on Match, for that would be time prohibitive.
Impossible! Okay, possible, but highly unlikely. After all, we’re only taking the things that you say and putting them down on paper for you. It’s not our job to fictionalise, editorialise or make anything up – it’s simply our job to capture you, like a cameraman taking a photo.
While we’re very confident in our work, to ensure your satisfaction, you can provide notes to the writer, and get unlimited revisions in return (we want you to be 100% happy with your profile).
Photo review
Got questions about our dating photo review process?
We’ll review a selection of your existing photos and help you select the very best ones to use on your profile.
We’ll also let you know if you’re missing any key photos and offer advice and support (with examples) to get your photo selection to where it needs to be.
Yes! We’ll happily review and offer feedback on your existing photos – even if you’re not happy with them (you might be surprised by the results).
We also include a full list of recommendations, suggestions and examples for photos that you should take and upload in the future – where you are, what you’re doing or wearing, who you’re with…you get the idea.
You can send us as many photos as you want! You can upload ten via the profile questionnaire, but you can always email more to us (or we can give you a link to our secure dropbox account).
All packages include unlimited future photos review.
So, new hairdo? New holiday snaps? Send us your photos and we’ll give you our honest opinion about using them on your dating profile.
Free forever.
Wingman services
Got general questions about our Wingman and dating coaching services?
Of course! Intro message writing is included in our Wingman Package. Just let us know the username of the person you want to message, and we’ll compose the perfect message for you to copy and paste to them.
Easy peasy.
We learn all about your ideal match via the online profile questionnaire.
When you’re ready, simply let us know the dating service you want us to search on and we’ll sift through thousands of profiles to find great matches that meet your criteria so you don’t have to spend hours reading profile after profile.
We’ll then email you a list of usernames (and links to profiles) of the matches we have found for you.
Nope! We’re here for as long as you need us.