Accessibility Statement

Fix My Profile is committed to making our website accessible to as many people as possible, regardless of ability or technology.

We want everyone who visits our site to feel welcome and to be able to use our services without unnecessary barriers.

We aim to ensure our website is accessible and usable for people with a wide range of needs, including those who use assistive technologies such as screen readers, voice recognition software, or keyboard-only navigation.

We strive to follow recognised accessibility standards and best practices so our content can be accessed clearly and comfortably.

We have designed this website to be as accessible as possible. This means you should be able to:

• Zoom in up to 200% without the text spilling off the screen
• Navigate most of the website using just a keyboard
• Use screen readers to understand page structure and content
• View content with sufficient colour contrast
• Access clear headings and readable text

However, we know some parts of the website may not be fully accessible yet.

Some older content or third-party tools may not meet full accessibility standards. For example:

• Some images may not yet have descriptive alt text
• Some embedded tools or forms may not work perfectly with all assistive technologies
• Some PDFs or downloadable content may not be fully accessible

We are working to identify and fix these issues where possible.

Accessibility is an ongoing process for us. We regularly review our website and make improvements where we can, including:

• Improving page structure and heading order
• Adding alternative text to images
• Ensuring sufficient colour contrast
• Improving keyboard navigation
• Making content clearer and easier to read

Fix My Profile aims to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standard.

These guidelines explain how to make web content more accessible for people with disabilities and user-friendly for everyone.

If you find any part of this website difficult to use or access, please let us know. We are always happy to help and improve.

You can contact us via our contact page, and we will do our best to respond and provide the information you need in a way that works for you.

Still have questions about our website’s accessibility? Reach out at [email protected] or via WhatsApp, and we’ll get back to you with answers!